Get Started with Mobile Pay and Accept Payments On the Go
How to Get Started
Charge the reader using the enclosed charging cable. You can connect the reader and charging cable to a USB port. A full charge will be obtained in approximately 2 hours.
Step 1 Set Up a Global Payments Merchant Account
To apply for a Global Payments merchant account, visit the Online Application. You will need your bank account and routing number to complete the application. Upon approval, you will receive a welcome email with a 5 digit activation code.
Step 2 Download and Install the Mobile Pay App
Download the app from the link included in your welcome email or using the following links. For Android™ smartphones and tablets, download the app at https://globalmpos.com/android. For Apple® smartphones and tablets, download the app at http://globalmpos.com/ios. You may also search for ‘Mobile Pay by Global Payments’ in the App Store® or Google Play™ and download the app.
Step 3 Activate Account
Open the Mobile Pay app and click ‘Activate Account.’ Here you will enter the 5 digit activation code you received via email and complete the activation process.
Step 4 Plug in the Reader
Plug the reader into the audio jack of your smartphone or tablet. You may need to remove the protective case from your phone or tablet if it prevents reader from being properly plugged into the audio jack. If the reader moves while swiping or inserting credit cards, use the enclosed stabilizer. To use the stabilizer:
Note: You may need to maximize the media volume or other audio settings on your phone to make the card reader work properly.
Step 5 Accept Payments
Swipe or insert the card when prompted by the Mobile Pay app.
** Leave the card in reader until the payment application prompts you to remove the card.
Power & Battery
Built-in Lithium Polymer Rechargeable Battery, 125 mAH, 3.7V
Via Micro USB to computer system or power adapter. Charge for 2 hours for full charge.
Green – Battery Full
Charge Red – Charging
Green – During Transaction
Red – Low battery during transaction
In The Box
Reader, USB Cable, Stabilizer
For Questions Regarding
- Merchant Application Status
- Technical Assistance
- Billing Questions
- General Customer Service
Please contact us at 866.716.0521 or USsupport@globalmpos.comOperating hours: 9:00am – 6:00pm EST (Mon-Fri)